Hotel Grand Toya Toyako, Toyako

I had a mixed experience at this hotel. The location was convenient, just a short walk from the bus terminal, and the onsen was a great way to unwind. However, the overall value for the price paid was disappointing due to the outdated facilities and some service issues. I feel like I expected more for what I paid, especially in terms of room amenities and cleanliness.

My stay at Hotel Grand Toya was quite unique, offering both beautiful views and traditional Japanese experience. The rooms, while a bit cramped, overlooked Lake Toya and had their own charm. The onsen facilities were truly a highlight, providing a fantastic experience. However, the hotel is quite dated, and there was no breakfast service available, which was a letdown for the overall experience.

My stay at the hotel was a mixed experience. On one hand, it offered stunning views of Lake Toya and the outdoor onsen was definitely a highlight, providing a relaxing soak amidst beautiful scenery. However, the reception service was disappointing, with a rude staff member who made check-in unpleasant. Also, the lobby had a smoky odor that really detracted from the overall experience. While the price was reasonable, I expected better service for the value I paid.

The hotel offers a unique experience with its traditional ryokan style, showcasing tatami rooms and beautiful lake views. The onsen facilities are excellent, providing a relaxing atmosphere with natural volcanic water. However, the rooms can feel quite dated and lack some modern conveniences, which isn't ideal for longer stays. The service can vary, with some interactions being less friendly, and the location, while close to the bus station, has limited activities nearby.

Hotel Grand Toya offers a unique ryokan experience near Lake Toya, with beautiful outdoor onsen facilities that are a major highlight. The location is convenient, just a short walk from the bus terminal, but the rooms are quite cramped and the smell can be unpleasant. While the staff are helpful, the communication barrier may be a challenge for some. Overall, it’s a decent place if you’re looking to experience traditional Japanese accommodation, but it might not be ideal for larger groups or those seeking more space.